Privacy

Structure Research Ltd. (“Structure Research,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you visit our websites, subscribe to our research services, register for events or webinars, purchase reports, engage our consulting services, or otherwise interact with Structure Research.

By using our websites or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Structure Research is an independent market research and consulting firm focused on data center, cloud, AI infrastructure, hyperscale, colocation, digital infrastructure, and related technology markets.

This Privacy Policy applies to:

• www.structureresearch.net
• www.structureresearch.io
• infrastructuresummit.io
• structureinvest.io
• digitalinfrastructure.io
• our subscription platform
• our online research portal
• our events and webinars
• any other websites or digital services operated by Structure Research that link to this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Information You Provide

This includes information you voluntarily provide when you:

• Subscribe to research
• Purchase reports
• Register for events
• Register for webinars
• Contact us
• Request a demo
• Download research
• Subscribe to newsletters
• Participate in surveys

Information may include:

• Name
• Company
• Job title
• Business email address
• Telephone number
• Country or region
• Billing information
• Payment information (processed securely by our payment providers)
• Event registration information
• Communications with our team

Information Collected Automatically

When you visit our websites, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on our websites
• Referring website
• Clickstream data
• Website performance information

This information helps us improve our websites and better understand how visitors use our services.

3. Cookies and Similar Technologies

Our websites use cookies and similar technologies to improve functionality, analyze website performance, remember user preferences, and enhance your browsing experience.

Cookies may be used to:

• Remember your preferences
• Maintain login sessions
• Measure website traffic
• Improve website performance
• Analyze visitor behavior
• Support marketing campaigns where applicable

Most browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

4. How We Use Your Information

We use your information to:

• Deliver research subscriptions
• Provide purchased reports
• Manage customer accounts
• Process payments
• Deliver consulting services
• Respond to inquiries
• Register attendees for events
• Deliver webinar access
• Improve our products and services
• Develop new research offerings
• Send newsletters and analyst updates
• Notify you of new reports, events, and webinars
• Maintain website security
• Detect fraud or misuse
• Comply with legal obligations

We only use personal information for legitimate business purposes and in accordance with applicable privacy laws.

5. Marketing Communications

If you subscribe to our mailing list or become a customer, we may send you:

• Analyst Notes
• Research updates
• New report announcements
• Event invitations and information
• Webinar invitations
• Product updates
• Industry insights

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

6. Legal Basis for Processing

Where applicable under laws such as the European Union General Data Protection Regulation (GDPR), we process personal information based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of vital interests where required

7. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers who assist us in operating our business, including providers of:

• Website hosting
• Payment processing
• Customer relationship management (CRM)
• Marketing automation
• Email delivery
• Webinar platforms
• Event registration systems
• Analytics services
• Cloud infrastructure

These providers may only process information on our behalf and under appropriate contractual safeguards.

We may also disclose information where required by law, legal process, or to protect the rights, safety, or property of Structure Research or others.

8. International Data Transfers

Structure Research operates internationally, with offices and personnel located in multiple jurisdictions.

Your information may be processed or stored in Canada, Singapore, the United States, the European Union, or other countries where our employees or service providers operate.

Where required, we implement appropriate safeguards to protect personal information transferred across borders.

9. Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Maintain customer relationships
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention periods vary depending on the type of information and applicable legal requirements.

10. Information Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While no system can guarantee absolute security, we continually evaluate and improve our security practices to protect the information entrusted to us.

11. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Request restriction of processing
• Object to certain processing activities
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

These rights may include the ability to:

• Know what personal information we collect
• Request deletion of personal information
• Correct inaccurate personal information
• Request access to collected information
• Limit certain uses of personal information where applicable

Structure Research does not sell personal information.

13. European Privacy Rights

If you are located within the European Economic Area (EEA), the United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including the GDPR.

You also have the right to lodge a complaint with your local supervisory authority if you believe your privacy rights have been violated.

14. Events, Webinars and Photography

If you register for a Structure Research event or webinar, we may collect registration details necessary to administer the event.

Events may include:

• attendee directories
• networking applications
• recorded presentations
• photographs
• video recordings

By attending our events, you acknowledge that photographs or recordings may be taken for promotional, educational, or archival purposes. Where required by law, we will obtain appropriate consent.

If event sponsors receive attendee information as part of a sponsorship package, this will be clearly disclosed during the registration process, and any sharing will be subject to applicable privacy laws. You email address is never directly shared with sponsors of our events.

15. Artificial Intelligence

Structure Research may use artificial intelligence and machine learning technologies to improve internal operations, research workflows, customer support but our research reports are always governed by humans.

We do not use customer-submitted personal information to train publicly available AI models without appropriate authorization.

16. Third-Party Websites

Our websites may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

17. Children’s Privacy

Our websites and services are intended for business professionals and are not directed toward children under the age of 16.

We do not knowingly collect personal information from children.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, services, technology, or legal obligations.

The revised version will be posted on this page with an updated Effective Date.

19. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Structure Research Ltd.

1655 Dupont Street, Suite 101

Toronto, Ontario M6P 3T1

Canada

Email: [email protected]

Website: www.structureresearch.net

This Privacy Policy is effective as of October 16th, 2011 and was last updated on January 1st, 2026.